Lexmark Cloud
Lexmark Cloud Services
Simplify infrastructure, streamline fleet management and enhance productivity for users and IT.
Lexmark Cloud Services
All Systems Operational

Lexmark Cloud Services Platform Regions




Operational

0

Upcoming Maintenances

4

Incidents Last 30 Days

14

Maintenances Last 365 Days

History (Last 14 days)

Lexmark Cloud Services – Translation Assistant Service IssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Lexmark Cloud Services Platform Regions


Locations

United States Data Centers



May 16, 2024 18:15 UTC
[Resolved] The issue affecting the Lexmark Cloud Services Translation Assistant was resolved. All services continue to be operational. We apologize for any inconvenience this might have caused to our customers due to an interruption in our services. Lexmark will continue to work towards the improvement of our Lexmark Cloud Services platform and our processes.

May 16, 2024 14:24 UTC
[Monitoring] The issue affecting the Lexmark Cloud Services Translation Assistant has been identified and mitigated. All services are operational. Lexmark will continue to actively monitor the service.

May 16, 2024 13:21 UTC
[Investigating] Lexmark is aware of an issue with our Translation Assistant service in the US datacenter. Translating a document in the web portal and sending to a cloud print queue can fail. All other translation paths, including using the printer app, are working as expected. We are investigating and will update you with additional details as they become available.
Microsoft Azure Planned Maintenance affecting the US and EU Data Centers – No Administrative or End User Action is RequiredPlanned Maintenance

Description

Beginning on 12 May 2024, at 14:00 UTC, Microsoft Azure will be undergoing database maintenance. During Microsoft’s maintenance event there is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud. The disruptions may affect users in both the North American (US) and European (EU data centers. The Lexmark Cloud Services engineering team will be closely monitoring this event and will post additional notifications in the case of an extended disruption.


Components

Lexmark Cloud Services Platform Regions


Locations

United States Data Centers, European Data Centers


Schedule

May 12, 2024 14:00 - May 12, 2024 15:00 UTC


May 12, 2024 15:00 UTC
[Update] The planned Microsoft Azure maintenance window has closed. All Lexmark Cloud Services are fully functional.

May 12, 2024 14:00 UTC
[Update] The planned Microsoft Azure maintenance has begun. There is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud.
Lexmark Cloud Services – Service IssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Lexmark Cloud Services Platform Regions


Locations

European Data Centers



May 9, 2024 14:57 UTC
[Resolved] The issue affecting the Translation Assistant services in Lexmark Cloud Services platform has been resolved. All services are operational. We apologize for any inconvenience this might have caused to our customers due to an interruption in our services. Lexmark will continue to work towards the improvement of our Lexmark Cloud Services platform and our processes.

May 8, 2024 22:52 UTC
[Monitoring] The issue affecting the Lexmark Cloud Services platform has been identified and mitigated. All services are operational. Lexmark will continue to actively monitor the service.

May 8, 2024 20:18 UTC
[Identified] Lexmark continues to be aware of an issue affecting our Translation Assistant services on our Lexmark Cloud Services platform. Our investigation and remediation of the issue is ongoing, and we are working with our service provider to address the issue as quickly as possible.

May 8, 2024 18:42 UTC
[Investigating] Lexmark is aware of a possible issue with our Lexmark Cloud Services platform affecting our Translation Assistant services. We are investigating and will update you with additional details as they become available.
Lexmark Cloud Services – Service IssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Lexmark Cloud Services Platform Regions


Locations

European Data Centers



May 6, 2024 15:01 UTC
[Resolved] The issue affecting the Lexmark Cloud Services platform has been resolved. All services are operational. We apologize for any inconvenience this might have caused to our customers due to an interruption in our services. Lexmark will continue to work towards the improvement of our Lexmark Cloud Services platform and our processes.

May 6, 2024 02:35 UTC
[Monitoring] The issue affecting the Lexmark Cloud Services platform has been identified and mitigated. All services are operational. Lexmark will continue to actively monitor the service.

May 5, 2024 21:22 UTC
[Identified] Lexmark continues to be aware of an authentication issue affecting our Lexmark Cloud Services platform. Our investigation and remediation of the issue is ongoing, and we are working with our service provider to address the issue as quickly as possible.

May 5, 2024 18:15 UTC
[Identified] Lexmark continues to be aware of an issue affecting our Lexmark Cloud Services platform. Our investigation and remediation of the issue is ongoing, and we are working with our service provider to address the issue as quickly as possible.

May 5, 2024 16:38 UTC
[Investigating] Lexmark is aware of a possible authentication issue with our Lexmark Cloud Services platform and is investigating the impact to our services. We will update you with additional details as they become available.