Lexmark Cloud
Lexmark Cloud Services
Simplify infrastructure, streamline fleet management and enhance productivity for users and IT.
Lexmark Cloud Services
Active Incident

Lexmark Cloud Services Platform Regions




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

16

Maintenances Last 365 Days

Lexmark Cloud Services – Service IssueOperational

Incident Status

Operational

Components

Lexmark Cloud Services Platform Regions

Locations

United States Data Centers


April 8, 2025 00:20 UTC
[Investigating] The performance issues affecting the Lexmark Cloud Services platform have been mitigated. Users may still experience intermittent communication failure messages while using Cloud Fleet Management (CFM). Despite these messages, we believe all CFM services are currently operational. Lexmark will continue to investigate the communication issue to ensure a complete resolution.

April 7, 2025 21:49 UTC
[Investigating] Lexmark is aware of a possible issue with our Lexmark Cloud Services platform and is investigating the impact, if any, to our services. We will update you with additional details as they become available.

History (Last 14 days)

Microsoft Azure Planned Maintenance affecting the US and EU Data Centers – No Administrative or End User Action is RequiredPlanned Maintenance

Description

On 20 April 2025, beginning at 14:00 UTC, Microsoft Azure will be undergoing database maintenance. During Microsoft’s maintenance event there is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud. The disruptions may affect users in both the North American (US) and European (EU) data centers. The Lexmark Cloud Services engineering team will be closely monitoring this event and will post additional notifications in case of an extended disruption.


Components

Lexmark Cloud Services Platform Regions


Locations

United States Data Centers, European Data Centers


Schedule

April 20, 2025 14:00 - April 20, 2025 15:00 UTC


April 20, 2025 15:00 UTC
[Update] The planned Microsoft Azure maintenance window has closed. All Lexmark Cloud Services are fully functional.

April 20, 2025 14:00 UTC
[Update] The planned Microsoft Azure maintenance has begun. There is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud in both the North American (US) and European (EU) data centers.
Microsoft Azure Planned Maintenance affecting the EU Data Centers – No Administrative or End User Action is RequiredPlanned Maintenance

Description

On 13 April 2025, beginning at 14:00 UTC, Microsoft Azure will be undergoing database maintenance. During Microsoft’s maintenance event there is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud. The disruptions may affect users in the European (EU) data centers. The Lexmark Cloud Services engineering team will be closely monitoring this event and will post additional notifications in the case of an extended disruption.


Components

Lexmark Cloud Services Platform Regions


Locations

European Data Centers


Schedule

April 13, 2025 14:00 - April 13, 2025 15:00 UTC


April 13, 2025 15:00 UTC
[Update] The planned Microsoft Azure maintenance window has closed. All Lexmark Cloud Services are fully functional.

April 13, 2025 14:00 UTC
[Update] The planned Microsoft Azure maintenance has begun. There is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud in the European (EU) data centers.
Lexmark Cloud Services Terms of Use Update –Administrative Action is RequiredPlanned Maintenance

Description

On April 9th, 2025, Lexmark will be updating the Lexmark Cloud Services (LCS) Terms of Use (TOU). When an organization administrator logs into the LCS portal, they will see the new TOU and must Accept it to continue to the dashboard. If your company has a signed agreement with Lexmark, your existing agreement is still in effect. The TOU are not changing for you. The full (English) text of the TOU can be found in the Lexmark Cloud Services New and Changed Functionality document for March 2025. https://www.lexmark.com/content/dam/lexmark/documents/user-guides/y2025/2025-March-New_and_Changed_Functionality.pdf


Components

Lexmark Cloud Services Platform Regions


Locations

United States Data Centers, European Data Centers


Schedule

April 9, 2025 13:00 - April 9, 2025 14:00 UTC


April 9, 2025 14:52 UTC
[Update] The Lexmark Cloud Services (LCS) Terms of Use (TOU) has been updated. When an organization administrator logs into the LCS portal, they will see the new TOU and must Accept it to continue to the dashboard. If your company has a signed agreement with Lexmark, your existing agreement is still in effect. The TOU are not changing for you.

April 9, 2025 13:00 UTC
[Update] Scheduled maintenance is starting.