Lexmark Cloud
Lexmark Cloud Services
Simplify infrastructure, streamline fleet management and enhance productivity for users and IT.
Lexmark Cloud Services
All Systems Operational

Data Centers




Operational

Cloud Print Management (CPM)




Operational

Cloud Fleet Management (CFM)




Operational

Log in & Authentication




Operational

Solutions




Operational

Analytics




Operational

Entitlements




Operational

0

Upcoming Maintenances

3

Incidents Last 30 Days

24

Maintenances Last 365 Days

History (Last 14 days)

Lexmark Cloud Services – Service IssueService Disruption

Incident Status

Service Disruption


Components

Data Centers, Cloud Print Management (CPM), Log in & Authentication


Locations and Services

United States, Print Client Management, Job Release, Portal Log in, Device Log in​, Account Management​



September 12, 2025 17:21 UTC
[Resolved] The issue affecting the Lexmark Cloud Services platform has been resolved. All services are operational. We apologize for any inconvenience this might have caused to our customers due to an interruption in our services. Lexmark will continue to work towards the improvement of our Lexmark Cloud Services platform and our processes.

September 12, 2025 16:01 UTC
[Monitoring] Updating dashboard status

September 12, 2025 15:50 UTC
[Investigating] The issue affecting the Lexmark Cloud Services platform has been identified and mitigated. All services are operational. Lexmark will continue to actively monitor the service.

September 12, 2025 15:08 UTC
[Investigating] Lexmark is aware of a possible issue with our Lexmark Cloud Services platform affecting user's access and are investigating the impact, if any, to our services. Please visit – status.one.lexmark.com – for new updates and additional details as they become available.
Lexmark Cloud Services – Service IssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Data Centers, Cloud Print Management (CPM), Cloud Fleet Management (CFM), Log in & Authentication, Solutions, Analytics, Entitlements


Locations and Services

United States, Print Client Management, Job Submission, Email Submission​, Microsoft Universal Print​, Job Release, Data Collection, Printer Enrollment​, Printer Management, Email Notifications, Connectors, Portal Log in, Device Log in​, Account Management​, Translation, Redaction, OCR, Other Processing, Route Destinations, Document Submission, 1.0 Reports, 2.0 Reports, Dashboard, Data Export​, MPS Express Indirect​, Speed Kits



September 10, 2025 21:39 UTC
[Resolved] The recent disruptions to Microsoft Azure services have been successfully mitigated. All systems should be operating as expected. We apologize for any inconvenience this may have caused and appreciate your patience. We remain committed to continuously improving the reliability and performance of our Cloud Services.

September 10, 2025 12:38 UTC
[Investigating] Microsoft has notified Lexmark that, as of 09:30 UTC on 10 September 2025, Azure is experiencing service disruptions in the East US 2 region. As a result, users may encounter issues accessing or using the Lexmark Cloud Services platform. Microsoft is actively working to resolve the issue, and we will provide an update as soon as service is fully restored.
Lexmark Planned Maintenance affecting Analytics in the US Data Center – No Administrative or End User Action is RequiredPlanned Maintenance

Description

On 7 September 2025, beginning at 11:00 UTC, Lexmark will be undergoing database maintenance. During the maintenance event all Analytics services may be unavailable for 4 hours. The disruption will affect Analytics services in the North American (US) data center. All other Lexmark Cloud Services will remain fully functional. The Lexmark Cloud Services engineering team will be closely monitoring this event and will post additional notifications in case of an extended disruption.


Components

Data Centers, Analytics


Locations and Services

United States, 1.0 Reports, 2.0 Reports, Dashboard, Data Export​


Schedule

September 7, 2025 11:00 - September 7, 2025 15:00 UTC


September 7, 2025 15:00 UTC
[Update] The planned maintenance window has closed. All Lexmark Cloud Services are fully functional.

September 7, 2025 11:00 UTC
[Update] The planned maintenance has begun.
Microsoft Azure Planned Maintenance affecting the EU Data Center – No Administrative or End User Action is RequiredPlanned Maintenance

Description

Beginning at 14:00 UTC, Microsoft Azure will be undergoing database maintenance. During the maintenance event there is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud. The disruptions may affect users in the European (EU) data center. The Lexmark Cloud Services engineering team will be closely monitoring this event and will post additional notifications in case of an extended disruption.


Components

Data Centers


Locations and Services

Europe


Schedule

September 7, 2025 14:00 - September 7, 2025 15:00 UTC


September 7, 2025 15:00 UTC
[Update] The planned Microsoft Azure maintenance window has closed. All Lexmark Cloud Services are fully functional.

September 7, 2025 14:00 UTC
[Update] The planned Microsoft Azure maintenance has begun. There is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud in the European (EU) data center.
Lexmark Cloud Services – Service IssueOperational

Incident Status

Operational


Components

Data Centers, Cloud Print Management (CPM)


Locations and Services

Europe, Job Release



September 2, 2025 11:38 UTC
[Resolved] The issue we were investigating with the Lexmark Cloud Services platform has been resolved. All services are operational.

September 1, 2025 12:06 UTC
[Investigating] Lexmark is aware of a possible issue with our Lexmark Cloud Services platform and are investigating the impact, if any, to our services. Please visit – status.one.lexmark.com – for new updates and additional details as they become available. Jobs submit but may not release at the printer.
Planned Maintenance affecting the US and EU Data Centers – continuedPlanned Maintenance

Description

The schedule maintenance for today is still on going. Analytics services are still down. Analytics services are now running in North America and Europe.


Components

Data Centers, Analytics


Locations and Services

United States, Europe, 1.0 Reports, 2.0 Reports, Dashboard, Data Export​


Schedule

August 31, 2025 15:54 - August 31, 2025 18:00 UTC


August 31, 2025 18:00 UTC
[Update] Scheduled maintenance is complete.

August 31, 2025 15:58 UTC
[Update] Scheduled maintenance is starting.