Lexmark Cloud
Lexmark Cloud Services
Simplify infrastructure, streamline fleet management and enhance productivity for users and IT.
Lexmark Cloud Services
All Systems Operational

Lexmark Cloud Services Platform Regions




Operational

0

Upcoming Maintenances

4

Incidents Last 30 Days

18

Maintenances Last 365 Days

History (Last 14 days)

Lexmark Cloud Services - Cloud Fleet Management – US Data CenterDegraded Performance

Incident Status

Degraded Performance


Components

Lexmark Cloud Services Platform Regions


Locations

United States Data Centers



June 3, 2025 13:52 UTC
[Resolved] The issue affecting the Lexmark Cloud Services platform has been resolved. All services are operational. We apologize for any inconvenience this might have caused to our customers due to an interruption in our services. Lexmark will continue to work towards the improvement of our Lexmark Cloud Services platform and our processes.

June 3, 2025 12:32 UTC
[Monitoring] The platform issue affecting the Cloud Fleet Management service has been identified and resolved, and all services are now fully operational. Lexmark will continue to actively monitor the service to ensure stability.

June 2, 2025 18:58 UTC
[Investigating] Lexmark has detected an issue in our US data center that is affecting our Cloud Fleet Management services. Printer information may be slow to update, and newly enrolled printers may be slow to appear in the list of enrolled printers. Cloud Fleet Management services in the European (EU) data center are not affected.
Microsoft Azure Planned Maintenance affecting the EU Data Center – No Administrative or End User Action is RequiredPlanned Maintenance

Description

On 1 June 2025, beginning at 14:00 UTC, Microsoft Azure will be undergoing database maintenance. During Microsoft’s maintenance event there is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud. The disruptions may affect users in the European (EU) data center. The Lexmark Cloud Services engineering team will be closely monitoring this event and will post additional notifications in case of an extended disruption.


Components

Lexmark Cloud Services Platform Regions


Locations

European Data Centers


Schedule

June 1, 2025 14:00 - June 1, 2025 15:00 UTC


June 1, 2025 15:00 UTC
[Update] The planned Microsoft Azure maintenance window has closed. All Lexmark Cloud Services are fully functional.

June 1, 2025 14:00 UTC
[Update] The planned Microsoft Azure maintenance has begun. There is the possibility of brief disruptions (up to 5 minutes) to your experience with Lexmark Cloud in the European (EU) data center.
Lexmark Cloud Services – Service IssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Lexmark Cloud Services Platform Regions


Locations

United States Data Centers



May 28, 2025 14:45 UTC
[Resolved] The issue affecting the Lexmark Cloud Services platform has been resolved. All services are operational. We apologize for any inconvenience this might have caused to our customers due to an interruption in our services. Lexmark will continue to work towards the improvement of our Lexmark Cloud Services platform and our processes.

May 23, 2025 17:23 UTC
[Investigating] Lexmark is currently investigating a potential issue affecting our Lexmark Cloud Services platform in the US data center. Some users may experience intermittent login issues. We are assessing the impact and will provide updates as more information becomes available.
Lexmark Cloud Services – Universal Print Service IssueService Disruption

Incident Status

Service Disruption


Components

Lexmark Cloud Services Platform Regions


Locations

United States Data Centers



May 23, 2025 18:00 UTC
[Resolved] The issue affecting the Lexmark Cloud Universal Print Service has been resolved. All services are operational. We apologize for any inconvenience this might have caused to our customers due to an interruption in our services. Lexmark will continue to work towards the improvement of our Lexmark Cloud Services platform and our processes.

May 23, 2025 15:38 UTC
[Investigating] Lexmark is aware of a possible issue with our Lexmark Cloud Services Universal Print and is investigating the impact, if any, to our services. We will update you with additional details as they become available.